Customer Service Customer Service is available to answer any questions or to receive customer suggestions, comments or complaints. When calling about a specific incident, please remember to provide the CA’s identification number, date, and time of call. Or, for assistance during a relay call, caller may ask to speak to a supervisor. Customer Service will also accept requests for Relay Ohio brochures, outreach materials, presentations, or any other additional relay information. 1-800-325-2223 TTY/Voice Sprint Nextel Danny Barrett Account Manager Email: danny.d.barrett@sprint.com Danny Barrett Sprint Nextel 2 Easton Oval Columbus, OH 43219 TTY: 866 428 1804 & 614 428 1804 Voice: 866 855 6281 & 866 410 5787 x55568 Fax: 866 486 7851

Public Utilities Commission of Ohio (PUCO) The PUCO oversees the service quality of 42 traditional local telephone companies in Ohio with more than 7.5 million telephone lines. The PUCO regulates electric service to more than 4.6 million homes and businesses in Ohio. The PUCO processes 65,000 truck safety inspections & performs 1,000 trucking company safety compliance reviews annually. The PUCO regulates 44 water systems and 11 wastewater systems, which serve more than 342,000 Ohioans. The PUCO is dedicated to continually improving the safety at more than 6,000 crossings of streets and railroad tracks. To file a complaint about the quality of service provided by the Ohio Relay, contact the PUCO Consumer Hotline at: 1-800-686-7826 (voice) 1-800-686-1570 (TTY) or visit the PUCO's website at www.PUCO.ohio.gov.

Dayton Relay Center Sprint has a contract with USA Relay, a subdivision of the non-profit firm Communications Service for the Deaf (CSD), of Sioux Falls, SD, to manage and operate the Dayton Relay Center. The Dayton Center handles 85% of the Ohio Relay traffic with the remaining traffic is handled through the South Carolina Center and others within the Sprint network. In addition, the Dayton Center absorbs out of state traffic calls. Sprint provides the access lines, equipment, hardware, software, ongoing technical support, platform enhancement, and marketing/outreach. USA Relay – Dayton Center Mike LaMontagne Center Manager 2448 W. Dorothy Lane Moraine, OH 45439 937.643.4600 work (V/TTY) 937 643 4605 FAX mlamontagne@c-s-d.org

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