1-877-OHIO VCO (877-644-6826)
Voice Carry-Over (VCO) allows hard-of-hearing users to speak directly to hearing people. When a standard telephone user speaks to you, a Communication Assistant (CA) serves as your “ears” and types everything said to your TTY or VCO phone.
The Communication Assistant (CA) types what the VCO user says to the TTY user. Whatever the TTY user types goes directly to the VCO user’s TTY or text display equipment to be read.
The VCO user speaks directly to the HCO user. The HCO user’s typed responses are sent directly to the VCO user.
VCO with Privacy
This feature is similar to the standard VCO feature. However, the Communication Assistant (CA) will not hear the VCO user’s voice and only types the standard telephone user’s responses back to the deaf/ hard-of-hearing user. Request privacy by typing/voicing to the Communication Assistant (CA) “Privacy ON.”
Two-Line Voice Carry-Over (2LVCO)
2LVCO allows a customer with two telephone lines and/or a computer to use one line for speaking directly to a standard telephone user while the other line is used to receive the called party's typed responses. This feature provides a more natural flow of conversation without the pauses of single-line calls.
