Video Relay Service www.ohvrs.com Sprint and CSD are proud to offer www.ohvrs.com – the communication solution for American Sign Language (ASL) users. Video Relay Service (VRS) allows natural telephone communication between ASL users and standard telephone users. This service is easily accessible from home, office or when you are traveling. Communications flows through a qualified video interpreter (VI) via a desktop or laptop computer with video conference capability. When connecting to www.ohvrs.com, the ASL user signs to the VI, who voices what he/she is saying to the other party. Emotions and facial expressions are conveyed via video, allowing both parties to be fully involved. OHVRS makes phone calls natural both callers are free to interrupt one another, no typing is required, no “GA’s” needed. OHVRS makes clear telephone communication a breeze! What equipment do I need to use OHVRS? Computer (500 MHZ or above, 64MB System RAM, and Microsoft Window 98 or up); Special video card software Transmission speed of 128 KBps to 384 KBps is required to display video image correctly. Web Camera High Speed Internet Access (Cable, Digital Subscriber Line/DSL, or Trunk Level 1/T1 or including ISDN). Currently E-Turbo is available in all Superprint Pro80 Gold TTYs and will soon be available in all other Superprint Pro80 models.

For more information on OHVRS equipment or services visit the website www.ohvrs.com. For Internet Video Callers: H.323 Internet: www.ohvrs.com H.323 can be used by Cable Modem, T-1, T-3, DSL. For ISDN Video Callers H.320 ISDN: 1 877-352-5300 or 1-866-660-7977 (both 128K & 382K) If your video equipment requires one number to dial out, use 1-877-352-5300 or 1-866-660-7977. If your video equipment requires two numbers to dial out, use 1-877-352-5300 or 1-866-660-7977 in the first and second number fields. For Standard Telephone Users, Voice: 1-866-410-5787 Provide the VI the IP number, the ISDN phone number(s), or name of deaf or hard of hearing person on the ils.usavrs.com Troubleshooting If you experience connection difficulties, visit OHVRS Customer Service Support online at www.ohvrs.com. Using OHVRS in an emergency is not recommended. In case of emergency, video relay users should call the TTY-equipped 9-1-1 Center or emergency services center in their community.