A person who is deaf or hard of hearing can use a TTY to type their message, which is read aloud to the other caller by a relay operator. The operator types the spoken message of the hearing caller to the TTY user. The average typing speed is 15 words per minute.
English-to-Spanish and Spanish-to-English translations are also available for TTY Relay customers.
TTY relay is not compatible with PBX system, VOIP phones or digital landlines; a dedicated landline must be used.
711 or 800-750-0750
You as a TTY caller dial the TTY number, 711 or 800-750-0750. Ohio Relay will answer. Type in the area code and telephone number you wish to call and type "GA" (Go Ahead.) The relay operator dials the number and connects to the other party.
HOW DOES TTY RELAY WORK?
You type your conversation to the relay operator. Remember to type "GA" (Go Ahead) at the end of each message.
The relay operator then voices your typed message to the other party.
After you type "GA", it is the other party's turn to respond.
The relay operator relays the other party's spoken words by typing them back to you.
OHIO RELAY CUSTOMER PROFILE
The Ohio Relay Customer Profile form allows consumers to list their preferences for calls, such as:
Frequently dialed numbers
Preferred gender of operator
Announcing relay service
As a consumer, you have flexibility in updating your preferences at any time.
Click here to download the Ohio Relay Customer Profile form.
This form may be faxed or mailed to:
Ohio Relay TRS Customer Service
PO BOX 29230 - MOINDA0101
Shawnee Mission, KS 66201-9230
Or fax the form to (877) 877-3291.
Or contact customer service for further assistance at:
(800) 676-3777 (TTY/Voice)
(800)676-4290 (Spanish - TTY/Voz)